FAQ

What is Podret?

Podret is an online investment platform that helps you trade on developing digital currency asset class. We are a trusted authority on digital currency investing.

Are my personal details shared with additional parties?

No. Other than the payment request that goes to Mollie, we do not share you details with any other party.

How safe is my money with Podret?

In terms of security and in terms of expertise

I wish to fund my wallet with my local cash, but there are no available cashiers in my location. What should I do?

We are sorry about that. Please you can fund your wallet with either bitcoin or a credit card. Simply choose the other options on your dashboard

What happens to the money in my Podret wallet if I lose my Login details?

Your Podret wallet is linked to your registered email address, so please take care of it. If you lose access to your email account, you won't be able to gain back access to the money in your Podret wallet. If you need to change your email address, please contact [email protected]

Are there any limits on buying/selling requests?

Yes, there are some limits for trading. Podret has zero restriction for the number of times a member may wish to buy (or make a deposit). On the other hand, members are only allowed to sell (withdraw) once a week.

How much can I start with?

On Podret, the minimum amount a member can deposit is $10 and a maximum of $25000.

Which credit cards are accepted?

All depending on Mollie, most major credit cards like VISA and MasterCard are accepted on Podret. We also accept some virtual, prepaid and debit cards. Note, however, that some issuer banks have their own terms on where and when those cards can be used, and may decline the charge on their side.

Can I cancel/edit my request to buy/sell after it is submitted?

We cannot guarantee that the request can be canceled/edited after it has been submitted If you need to cancel/edit your request to buy/sell please contact us at [email protected], and we will do our best to help.

How can I delete my account with Podret?

Please email us at [email protected] and we’ll delete your account. Note that for regulatory reasons we cannot delete your transaction history.

How fast are withdrawals?

All withdrawal requests are processed within 24 Hours.

How fast are withdrawals?

For security, most withdrawals are processed manually throughout the day within an hour after they are requested. This allows us to keep all customer funds in cold storage, separated from software and automation, which keeps them out of reach of potential attackers.

Does Podret have an affiliate program?

Yes.

Still have questions? Check out our Help Center.